(716) 885-8318 ext 2240

Achieving Communication Excellence

Client Testimonials


“I have been searching for a highly proficient accent coach or institution. There are many online courses but I was not sure the courses until I found the Accent & Corporate English Training Classes, offered by Buffalo Hearing and Speech Center. Carrie is an excellent Speech trainer and she customized the communication training course. It was extremely well designed. I really enjoyed this Accent and Communication training and it has given me a new confidence in dealing with my work situation and my personal confidence. All things about the course were excellent and extremely helpful. I enjoyed it very much."
(MOOG Inc. Employee)
(Native Language: Korean)

“I have attended several pronunciation classes. Carrie  is the best instructor. I have been in USA for 16 years. I improved my English pronunciation under her instruction. She gave me confidence to speak and listen English.”
(New York State Licensed Medical Physicist)
(Native Language: Mandarin)

“The instructor is very professional and knowledgeable. The program is organized in a very effective way. It’s very helpful when the professional points out the mistakes you didn’t realize before.”
(University of Buffalo Graduate Student-Finance)
(Native Language: Mandarin)

“I can't tell you how wonderful these last past nine weeks have been. Although it was only nine hours of training, the contribution of your time and effort has been life-changing. Being a minister in a doctoral program for theology, with little formal training at the art of speaking, I must say I have benefited tremendously from your feedback. I think this is a part of your life calling you are a natural at proliferating as well as modifying one's natural abilities. You have made my day, and you are an exceptional person!”
All the best,
Rev. Dave

“I always have the problem to pronounce ‘th’ sound. I knew the differences between the voiced and voiceless ‘th’, but I could not pronounce them correctly. The instructor introduced a website to help us distinguish different sounds. I think it is very helpful. The instructor even asked me to look at the mirror when I said the words. She tried many ways to teach and improve our pronunciation. Very good program and very good instructor.”
(Graduate Student)
(Native Language: Mandarin)

How Does the ACE Approach Work?

Achieving Communication Excellence

Assessments of Accented English

At ACE, we know that even people with the same first language background or the same occupation can show significant individual differences in their English pronunciation, comprehension and overall communication skills.

Because of this, each of our clients are asked to fill out a questionnaire about their language background, perceptions of their own understanding of spoken English and their ease or difficulty in speaking English and making themselves understood by others. Included are questions about the client’s particular need to speak with clarity and confidence while using English in daily life. It is very important that we understand your expectations, concerns and goals since personality type and motivation level play significant roles in our training strategies. We tailor all of our approaches to the individual and to his or her unique English language needs.

In addition to the informal questionnaire, a recorded speech assessment is used to generate customized lessons and practice materials. Results are used to determine which speech sounds and other intelligibility factors such as syllable structure, intonation pattern and non-verbal communication patterns are most challenging for the individual as they attempt to understand the English being heard around them and make themselves easily understood at the conversational level.

Once the assessment is complete, we review our findings and present our recommendations to you. We will then discuss which speech training sessions would help you the most.

Each of our training programs also include a post-assessment. This is used to reveal the percentage of improvement that a client has made since the onset of the program. We then provide you or your company with a written report of these findings.

NOTE: If you do not wish to begin your journey towards improved communication effectiveness at this time, but wish to have your English listening and speaking skills assessed, we offer the Speech Assessment separate from our programs and services.